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LASTMA Opens Physical Complaint Centre

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The Lagos State Traffic Management Authority, LASTMA, said it has established a Physical Complaint Centre at its Headquarters in Oshodi to allow residents who prefer face-to-face engagement to lodge complaints and make inquiries, even as it report that its newly inaugurated toll-free hotline recorded 2,843 public engagements within the first 30 days of operation, as the agency moves to strengthen transparency and citizen engagement.

 

The figures, covering June 28 to July 29, 2026, were released by the agency’s Digital Centre which manages the 3367 toll-free call centre.

According to LASTMA, the calls included: 1,047 enquiry calls, 709 commendation calls 468, successfully resolved cases, 400 accident and vehicle breakdown reports .

Others were: 163 formal complaints , 11 information requests, 45 unsuccessful calls due to abandoned calls, network issues and technical contingencies.

The General Manager of LASTMA, Mr. Olalekan Bakare-Oki, described the response as “a profound affirmation of the Agency’s unwavering pursuit of operational excellence, institutional integrity, administrative transparency and service delivery.”

He said the volume of calls shows growing public confidence in LASTMA as a responsive institution committed to road safety and traffic order across Lagos.

Beyond the call centre, Bakare-Oki disclosed that LASTMA has also established a Physical Complaint Centre at its Headquarters in Oshodi to allow residents who prefer face-to-face engagement to lodge complaints and make enquiries.

“The Physical Complaint Centre complements our 3367 Toll-Free Call Centre by providing members of the public who prefer face-to-face engagement with a convenient platform to report traffic-related concerns, seek clarifications and lodge complaints regarding the conduct of our officers,” he said.

He added that every complaint received “is accorded the utmost seriousness and subjected to painstaking investigation in strict compliance with established administrative procedures, extant regulations and the immutable principles of natural justice.”

The LASTMA boss reiterated the agency’s zero-tolerance policy against corruption, extortion, and unprofessional conduct.

“Every genuine complaint received through any of the Agency’s reporting channels would be subjected to an impartial, transparent and exhaustive investigation, and any officer found culpable, following due process, would be sanctioned in accordance with the extant Public Service Rules and the Agency’s disciplinary framework,” Bakare-Oki stated.

He noted that both the toll-free line and the physical centre are “integral pillars” of LASTMA’s broader institutional reform agenda aimed at entrenching transparency, strengthening public trust, and improving communication with road users.

Bakare-Oki, therefore, appealed to motorists, commuters, transport operators, corporate organisations and civil society groups to make responsible use of the channels, saying public participation is critical to safer roads and a more efficient transportation system in Lagos.

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INEC Rejects Military Routine Involvement In Elections

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The Independent National Electoral Commission (INEC) on Thursday rejected the routine deployment of troops of the armed forces during elections, saying the Force should remain exceptional.

 

The electoral body specifically said the deployment of the military should arise only where prevailing security conditions require armed forces’ support in aid of the civil authorities.

The Chairman of INEC, Prof. Joash Amupitan, who spoke through the Director of Legal at the Commission, Al-Hassan Umar stated this at Army War College, Abuja while delivering a keynote address at a seminar.

According to the INEC chairman, the Constitution clearly defines the roles of institutions involved in election management, arguing that the Nigeria Police Force remains the lead agency for election security.

The electoral body boss said, “As both a teacher and practitioner of the law, permit me to begin by reaffirming the constitutional framework governing election security in Nigeria.

“The Constitution of the Federal Republic of Nigeria clearly delineates the responsibilities of institutions involved in the electoral process.

“INEC is constitutionally mandated to organise, undertake and supervise elections, while the Nigeria Police Force remains the lead agency for election security under the framework of the Inter-Agency Consultative Committee on Election Security.

“The role of the Armed Forces is exceptional rather than routine. Their deployment arises only where prevailing security conditions require military support in aid of the civil authorities and strictly in accordance with the Constitution and other applicable laws.”

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Osun SSG, Igbalaye Regains Freedom

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The Osun State Police Command has released the Secretary to the State Government, SSG Mr Teslim Igbalaye, from its custody.

 

Igbalaye was arrested along with five others for allegedly committing vote-buying-related offences, as the police claimed it recovered Permanent Voter’s Cards, PVCs, cash sums and a voters’ register from his house.

The police also identified the other suspects arrested at the residence as Abiodun Arowomole, popularly known as “Ashipa”, who was described as a wanted murder suspect on the command’s watch list, alongside Taiwo Akande, Lukman Adeyemo, Muftau Olaoye, and Musiliu Aderemi.

The command’s spokesperson DSP Abiodun Ojelabi said the SSG has been released this afternoon, but the investigation is ongoing in the matter.

“I can only tell you that the SSG, Mr Teslim Igbalaye, has been released this afternoon, and the investigation is still ongoing,” he informed newsmen following enquires.

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Shari’ah Court Judge Makes Window Escape As Bandits Storm Courtroom

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A Shari’ah court judge, Mohammed Muktar, narrowly escaped death or possible abduction on Wednesday after suspected bandits invaded a courtroom in Gwarjo village, Matazu Local Government Area of Katsina State.

 

Report says the attack occurred around midday on Wednesday, when the armed men stormed the court premises, fired sporadically and demanded to know the whereabouts of the judge.

Residents narrated that Mohammed Muktar spotted the approaching gunmen from a distance and quickly escaped through a window moments before they reached the courtroom.

“The bandits entered the courtroom, shooting indiscriminately and repeatedly asking where the judge was. Fortunately, he had already escaped through the window, and a commercial motorcyclist helped him flee before they arrived,” a resident said.

Another eyewitness said the attackers became enraged after discovering that the judge had escaped and threatened to kill him if he ever returned to preside over court proceedings in the community.

The latest incident has heightened fears among residents of Gwarjo, a community that has repeatedly suffered attacks by bandits.

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